If during this addressing process, an IOU does not communicate with the Master Unit (CAMU, MultiC), then it will be reported as in "Degraded Mode". The addressing wire is connected to CN2:1 or CN3:1 of CAMU or IOU. Each IOU is woken up by an addressing wire switching between 0v and 24v. When the Multibus system wakes up, it performs a slave unit addressing process. If it is still asking for an unlock code please contact Actia support team on 01686 611166 or email us at My Multi-Aid diagnostic tool reports that an IOU is in degraded mode. Once completed, please try your Multi-Aid again. If it is, please let this run and complete. įirstly, you should check if your computer is currently going through Windows updates. My Multi-Aid is in licence but it has currently lost its licence - what do I need to do?. They will be able to advise you the correct version for your vehicle. Please contact the OEM as the file you are looking for has been superseded by a newer version. The file that I need to programme into the CAMU is not showing on the list as available, why?. You can contact the OEM and they will be able to advise you, or if you have another vehicle in your fleet that is the same type, you can check the software of this vehicle and it will tell you which is the correct software. How do I know what file needs to be downloaded into the CAMU?. They will advise which software needs to be added to the vehicle. If the software is newer than the vehicle, please contact the OEM for the vehicle type as the software in the vehicle needs updating. If the software is older than the vehicle, please contact Actia to receive an update disk. įirstly, check if the software version of Multi-Aid is newer than the age of the vehicle. The software says it needs an update - what do I do?. If you do not have one, please contact Actia on 01686 611166.
To be able to connect this vehicle type you need the following cable 505-01-2700 9 PinJ1939 cable adapter. I cannot connect my Euro 6 Solo with Multi-MUX. Please contact Actia Helpdesk on 01686 611166 if a new link is required. You can download the most recent copy from the link on the email you have received with your licence key. Please contact Actia Helpdesk on 01686 611166 if a new copy of the quick start guide is required My Multi-MUX will not update - what do I need to do?. To license your Multi-MUX please follow the instruction on the quick start guide sent with your licence key.
I have no email capability on my laptop to license my kit - what do I do?. Yes this is possible and will allign with your core renewal date, please contact Actia on 01686 611166 for the purchase of additional Bolt-on licence.
Can I purchase additional Bolt-ON's after my purchase?. If you do not have the Multi-Aid application please contact Actia on 01686 611166 for details. No, this is supported by the Multi-AID diagnostic tool. Does Multi-MUX support diagnostics of CAMU?.
0 kommentar(er)
